FAQ

What are your shipping times?

Our team carefully prepares your order within 2 business days after it has been confirmed.

Once your package has been dispatched, delivery typically takes between 7 and 12 business days, depending on your location and the carrier.

I have an issue with my order

If you encounter an issue with your order, please contact us directly at venora.info@gmail.com

Our team is available 7 days a week and will respond as soon as possible to find a solution.

Do you ship worldwide?


Yes. We currently ship to most international destinations.

What is your return policy?



We offer a 30-day return policy. If you are not satisfied with your purchase, please contact us and our team will guide you through the return process.